Refund policy

Refund or exchange policy

Depending on the type of product, availability and situation, it is possible to obtain a refund or exchange. We invite you to contact us at info@okatboutique.com to provide us with the details and we will be happy to respond to you quickly.

Please note that if a return request is accepted, delivery costs are at the buyer's expense.

Refund policy for discount purchases

Any item sold on sale is considered a final sale, non-exchangeable, non-refundable. Only defective sale items will be exchanged or refunded. We invite you to contact us at info@okatboutique.com to provide us with the details and we will be happy to respond to you quickly.

Are delivery charges refundable?

Please note that no delivery charges, including those for returns, are refundable.